Kevin D. Kendrick

President, TOTE Maritime Puerto Rico

Kevin D. Kendrick was named President of TOTE Maritime Puerto Rico business unit in January 2022. As President of TOTE Maritime Puerto Rico, Kendrick is responsible for maintaining the company's commitment to service excellence and leading the organization's operating strategies. Kendrick joined TOTE in March of 2012 as Chief Commercial Officer, bringing the organization more than 21 years of experience in the transportation and logistics industry.

Kendrick began his career with the A.P. Moller-Maersk Group in 1991. He was selected for the Maersk Management Training Program and began his career as an outside sales representative in St. Louis. Later, he expanded Maersk’s presence in the Midwest by opening and managing the company’s Kansas City office. Kendrick continued to advance in sales management and general management for Maersk Inc.

Jim Wagstaff

VP Operations, tote maritime Puerto Rico

Jim Wagstaff is Vice President of Operations at TOTE Maritime Puerto Rico and has been employed by TOTE for more than 25 years. He currently leads the team in delivering exceptional customer experiences for our land-based operations, equipment, and inland transportation. He has also held the positions of Vice President Support Services, AVP Terminal Operations, and Operations Supervisor.

Wagstaff joined TOTE in October 1998 as an Operations Supervisor in Jacksonville, Florida. From January 1999 to 2008, he held several leadership positions. In March 2008, he was promoted to AVP Terminal Operations with company wide responsibilities for equipment, marine, and terminal functions. In July of 2011 he was named Vice President Support Services and inland transport and risk management functions were added to his list of management duties.

He attended Florida State College and has received advanced leadership and management training from the University of North Florida, Columbia, and Harvard Business School. Jim lives in MacClenny, Florida with his wife and their 2 children.

Chris Willman

VP of COMMERCIAL, tote maritime Puerto Rico

As the Vice President of Commercial for TOTE Maritime Puerto Rico, Chris Willman drives the collaboration and coordination of diverse teams including marketing, sales, and business development to deliver valuable customer experiences. With 18 years of leadership at TOTE, he has an ability to align various departments to ensure the organization remains at the forefront of customer-centricity, exceeding expectations, and building long-lasting relationships.

Willman began his career at TOTE Maritime Puerto Rico in 2005 as an Inside Sales Account Executive. In August 2006, Chris was promoted to Regional Sales Manager of the Midwest region and in 2011, he returned to Jacksonville as the Manager of NVO/FAK accounts. His continued success led to being named a Regional Sales Manager and then Vice President of Sales & Marketing.

Chris holds a degree in Transportation Logistics from the University of North Florida.

Omar Marrero

Vice President and General Manager, TOTE Maritime Agency Puerto Rico

Omar was named Vice President & General Manager of TOTE Maritime Agency Puerto Rico in March 2025. He is a seasoned executive and attorney with extensive experience in corporate law, financial management, public-private partnerships, and government administration. Over the course of his career, he has held leadership positions across sectors, including Executive Director of the Puerto Rico Ports Authority, Executive Director of the Puerto Rico Convention District Authority, and Executive Director of the Puerto Rico Public-Private Partnerships Authority (P3A) and served as Secretary of State as part of Governor Pedro Pierluisi’s administration.

With extensive experience in financial management, corporate governance, infrastructure development, and strategic public-private partnerships, Marrero now brings his expertise back to the private sector. His leadership, legal and business acumen, as well as his proven ability to drive complex financial and operational initiatives position him as a key executive in his new role as Vice President and General Manager of TOTE Maritime Puerto Rico.

Marrero earned a bachelor’s degree in business administration with a double major in Accounting and Finance and a minor in French from the University of Dayton (Ohio). He obtained a Juris Doctor, summa cum laude, from the Inter-American University of Puerto Rico and a master’s degree in Corporate Law from New York University.

Eduardo Pagan

Vice President, Corporate Affairs

As VP of Corporate Affairs, Eduardo focuses on strategic initiatives and growth of TOTE in the Caribbean market. He joined TOTE Maritime Agency Puerto Rico in November 2010 as VP & General Manager of Caribbean Services with more than 30 years of supply chain, sales, manufacturing, management consulting and transportation industry experience, and a strong commitment to community as an active member of many nonprofits and industry organizations, including immediate past Board President of the Board of Directors for the Boys & Girls Clubs of Puerto Rico.

Prior to TOTE, Pagán led his own successful consulting firm specializing in business development and strategic planning. Notably, he played a pivotal role in the transformative Puerto Rico Water Authority Revenue Optimization Program. In addition, he made significant contributions during his extensive 21-year tenure at Unilever, assuming key responsibilities in manufacturing, distribution, and international sales.

He is past president of the PRMA, a council member of the Caribbean Shipping Association, and a member of the Puerto Rico Emergency Operations Center serving as the organization’s VP and transportation sector lead.

Michael Nicholson

VP of pricing, tote maritime Puerto Rico

Mike Nicholson joined TOTE in July of 2002 as a pricing director for the Caribbean focused on the US Virgin Islands and the Dominican Republic and now serves as the VP of strategic planning/yield for TOTE Puerto Rico. He has worked directly in the maritime transportation industry since 1984. Prior to joining TOTE Maritime, Nicholson completed the training program at US Lines in the spring of 1985. He held various pricing positions involving several International Markets: the Mideast and south Asian countries, with US Lines from 1984 to 1986; Europe, Asia and South America with Crowley from 1987 to 2000; and South America with Hamburg-Sud from 2000 to 2002, all before specializing in the Caribbean market with TOTE Puerto Rico.

He holds a BS in Management and Labor Relations from Niagara University.

Cathy Millete

Senior Director, service excellence

Cathy is a seasoned leader with over 34 years of experience in the transportation and logistics industry. Since joining TOTE Maritime Puerto Rico in 2000, she has held a variety of leadership roles, consistently demonstrating her expertise in customer-focused operations and her commitment to excellence. Most recently, Cathy served as Director of Customer Service, where she led initiatives to enhance service delivery and strengthen customer relationships, solidifying her reputation as a trusted partner to customers and colleagues alike.

As Senior Director of Service Excellence, Cathy oversees Booking, Customer Service, Shipment Services, Cargo Support, Hazardous, and Regulatory teams. She is focused on streamlining processes and strategically aligning resources to deliver outstanding value to customers. With her extensive industry knowledge and proven leadership, Cathy plays a pivotal role in ensuring the company’s service delivery remains best-in-class, supporting its mission to serve the island with reliability and excellence.

Additionally, Cathy is the Board Chair of TOTE Maritime Puerto Rico’s Corporate Social Responsibility Board, overseeing our organization’s charitable giving and community support efforts in Jacksonville and San Juan.

Megan Mikailonis

Director of Human Resources

Megan Mikailonis joined TOTE Maritime Puerto Rico in 2023 as the Director, Human Resources with more than 15 years of experience across talent acquisition, HR business systems, and compensation and benefits management. In her role at TOTE, she is responsible for the strategic direction of people development, growth, and employee engagement initiatives across the business unit.

Prior to joining TOTE, Megan spent nearly a decade with retailer Macy’s, before transitioning to Boeing Distribution Services, and brings her expertise in driving global teams managing HR programs and initiatives to our team.

Megan earned her MBA, with an HR concentration from St. Leo University, and holds a Professional in Human Resources (PHR) certification.