eSolutions

Four easy-to-use tools allow customers to stay connected to their cargo on land or at sea.
TOTE eSolutions platform delivers simple, seamless, 24-7 access to your shipping data from booking to invoice. Web-based, safe and secure, TOTE eSolutions supports your cargo requirements - making it easy to do business with Puerto Rico's leading shipping company.
Web Portal


TOTE Puerto Rico’s Web Portal is a web based shipping management tool giving you the ability to book shipments, view reports and check equipment status.

Use the Web Portal to:
  • Check schedules
  • Track cargo
  • Equipment status
  • View arrivals and departures
  • Release cargo
  • Manage documentation
Go to the web portal >>
Monitoring Your Cargo, Every Step of the Way
TOTE specializes in shipping temperature-controlled cargo across the sea using our CoolConnect Service. Our smart refrigerated containers (reefers) and longstanding expertise in handling both fresh and frozen cargo, makes us the best in the business for handling your refrigerated goods. CoolConnect provides us with complete visibility of your shipment making shipping refrigerated goods even more convenient and predictable for you.
Our food-grade, CoolConnect reefers are part of our commitment to move your refrigerated temperature-sensitive cargo safely and expediently, from farm to table.
As the youngest reefer fleet in the trade to be shipping temperature-sensitive cargo to Puerto Rico, this technology provides huge benefits to our customers. CoolConnect reefers give customers peace-of-mind when relying on this technology to get their cargo transported at their desired temperature from point of origin to destination.
Innovation that Delivers
In an industry first, CoolConnect provides 24/7, real-time complete monitoring of all our reefers whether they are on the road, dock or aboard our vessels.
Wireless devices within our reefers provide our experts with temperatures and other critical data that allow us to manage and deliver your time-sensitive cargo with maximum precision at an accelerated rate.
Focused on Safety
CoolConnect provides seamless visibility and control with the ability to receive critical data from containers while they are on the vessel or on shore.
This connectivity and visibility enhances crew efficiency and safety by eliminating the need to manually check the temperature status and condition of traditional reefers.
CoolConnect provides
  • 100% Equipment Coverage
  • 24/7 Monitoring by TOTE
  • Most Experienced Team in the Trade
  • Full Complement of Reporting Capabilities
  • Spoilage Prevention
  • Reduction of Airfreight Shipments
  • Theft Deterrence

Reefer Container Type

Inside Dimensions

Door Openings

Cubic Capacity

L

W

H

W

H

40′ Reefer

37′11″

7′6″

8′4″

7′6″

8′5″

2398

45′ Reefer

43′0″

7′6″

8′4″

7′6″

8′5″

2714

Testimonials
“Our farm-to-table takes about 4 days to complete. That is a very significant, accelerated supply chain that we are uniquely able to consistently deliver.” – Eduardo Pagan, VP and General Manager Caribbean Services
“CoolConnect offers access to comprehensive, real-time information about our refrigerated containers that enables us to not only maximize the safety and efficiency of our supply chain operations, but to also better serve you.” – Jim Wagstaff, VP of Operations
Electronic Data Interchange (EDI)
Streamlined, efficient document & data processing
EDI Direct is a customized integration solution facilitating direct & secure information interchange between customer & TOTE Puerto Rico’s information systems.

Use EDI for:
  • Tailored solutions to support customer requirements
  • Transaction Sets Invoicing Bookings Movements
  • Sailing schedule
  • Booking requests
  • Status and ETA changes
mobile app
Your cargo is only an arm's reach away with our up to date shipping information on the TOTE app. View your current cargo location, release shipments and receive automatic notifications on your smart phone.
Sailing Schedule
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Sailing Schedule
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Puerto Rico: 1.877.775.7447 Alaska: 1.800.426.0074